Esthetics Sales Coach - Multi Spa

Esthetician Leader

We are in search of an Esthetician Leader looking for a long-term role in a stable and positive environment. Hand & Stone provides high-quality, result-driven facial services delivered in a beautiful setting. Our menu includes the latest advancements in skin care such as LED Skin Phototherapy, NuFACE Microcurrent, Microdermabrasion, Chemical Peels, and Cryotherapy.

If you are an experienced Esthetician with strong leadership skills, a proven record in retail and service sales, and a passion for developing others, this may be the perfect next step in your career.

Hand & Stone Massage and Facial Spa is a national franchise with over 550 locations and growing. As a leader in membership-based spa services, we specialize in massage, facial, and hair removal treatments. Our brand is built on delivering professional, consistent, and affordable services to every guest.

Key Responsibilities

• Oversee and manage esthetics department goals for advanced treatments and retail sales.
• Train, mentor, and coach Lead Estheticians and their teams on service excellence, sales, and business performance.
• Conduct performance reviews, skill evaluations, and ongoing coaching for estheticians.
• Coordinate onboarding and new hire training, while supporting long-term professional growth and development.
• Organize and oversee contests, incentives, and recognition programs for team motivation.
• Manage professional and retail product ordering, inventory, and vendor relationships.
• Deliver exceptional esthetic services to members and guests.
• Support spa operations through administrative tasks including payroll review, licensing audits, and product/service rollouts.
• Collaborate with Spa Managers and Owners to align goals and implement departmental strategies.

Qualifications

• 2–4 years of leadership experience in esthetics, spa management, or a related role.
• Licensed Esthetician with strong experience performing facials, microdermabrasion, peels, waxing, and advanced services.
• Demonstrated success in retail sales and service upgrades.
• Excellent communication and coaching skills.
• Ability to work independently, manage priorities, and inspire a team.
• Liability insurance required.
• Previous training and mentoring experience preferred.

Schedule

• Full-time position, 40 hours per week.
• Required to work one weekend day and one evening shift each week.
• Required to travel to multiple locations 2-3 times per week (5 locations total)

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Supplemental insurance options
• Paid vacation
• Flexible schedules
• Employee discounts on services and products
• Employee rewards program & referral bonuses