Sales Operations Lead

Sales Operations Lead

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The Sales Operations Lead plays a vital role in supporting Datavant's sales team by managing administrative tasks, optimizing sales processes, and ensuring data accuracy. The Sales Ops Lead will ensure the sales team has the resources and tools they need to succeed, helping to boost sales team productivity and ultimately drive revenue growth.

You will:

• Provide essential administrative and operational support to the sales team, ensuring the smooth and efficient running of sales processes.
• Maintain and update Salesforce, ensuring data accuracy and compliance with internal policies.
• Collect, organize, and analyze sales data to identify trends, opportunities, and areas for improvement.
• Identify and implement process improvements to enhance sales productivity and efficiency.
• Create reports and dashboards to track key performance indicators (KPIs) and support sales forecasting.
• Work closely with sales managers, finance, operations, and other departments to ensure alignment and efficient workflows.
• Create and maintain documentation of sales operations processes and procedures.
• Create and maintain organizational charts and manage distribution lists to ensure clarity within the sales organization and streamline communication.
• Assist with the onboarding and training of new sales personnel and provide ongoing support for sales tools and processes.
• Contribute to the development and refinement of sales strategies and processes.

What you will bring to the table:

• Bachelor's Degree Required
• Proven track record of 5+ years' experience in Sales Operations
• Strong ability to collect, analyze, and interpret sales data to identify trends and opportunities for improvement.
• Proficiency in CRM software (e.g., Salesforce), including data entry, management, and reporting.
• In-depth understanding of the sales cycle, sales methodologies, and best practices.
• Managing multiple tasks and priorities in a fast-paced environment.
• Effectively communicating with sales team members, other departments, and customers.
• Identifying and resolving issues related to sales processes and data.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Providing excellent customer service and support.
• Being able to adapt to changing priorities and new technologies.
• Ensuring accuracy and consistency in data management and reporting.
• Collaborating effectively with team members and other departments.

Datavant is committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The estimated total cash compensation range for this role is: $77,000—$91,000 USD.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.

This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here.

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