Digital Sales - customer Success Manager (f/m/d) - For Czechia

Digital Sales - Customer Success Manager

Hewlett Packard Enterprise (HPE) is a leading IT company that enables its customers to stay ahead technologically. Through its comprehensive portfolio—from solutions for cloud, data centers, and workplace applications—our technologies and services worldwide make our customers' IT more efficient, productive, and secure.

For our Sales Center in the heart of Berlin, we are looking for a Digital Sales - Customer Success Manager (w/m/d), your focus is Cloud & Infrastructure Sales for existing customers in Czechia. Our DCSM team supports as-a-service existing customers in Central Europe and is responsible for up- and cross-selling activities. In this role, you will make the best out of our customers' solutions with our products and dedicate yourself to the success of our customers. You will ensure that they benefit from our solutions in the best possible way.

What we can offer you:

• A new team with high ambitions, accompanied by a multi-week onboarding and certified trainings
• Work-life balance—30 vacation days as well as 4 additional wellness Fridays per year, indefinite contract, and the possibility to work hybrid
• Eigenverantwortung from day one—“fail fast, learn and improve” is our motto
• A performance-based compensation package as well as the option to exceed the agreed-upon monthly targets
• Performance promotion through regular feedback discussions and continuous training through internal and external seminars
• The possibility to complete a fully funded master’s degree at the FOM or a dual study master directly at HPE
• A diverse and dynamic working environment in a centrally located coworking space with a view over Berlin, with daily fresh barista coffee and regular team events
• Additionally 50% subsidy for the BVG monthly pass (ABC), 400€/year MachtFit budget, JobRad, approx. 100€/month Lunchit voucher, 60h/year for social engagement (fully paid) and much more

Which tasks you will be responsible for:

• Take responsibility for a portfolio of HPE GreenLake existing customers in Czechia and be their first contact, understanding the business goals, project priorities, and desired outcomes of the customers
• Your main task will be to accompany customer growth and identify up- and cross-selling opportunities
• Help your customers to get the best out of HPE solutions and ensure that the desired outcomes are understood and achieved
• Your work extends over the entire cooperation with our existing customers: from onboarding to the expansion of solutions into new business areas
• Develop and maintain a success plan in which the goals and timelines are recorded and ensure that customers experience a consistently positive experience throughout the journey

How your profile ideally looks:

• University degree or a qualification with 1-2 years of relevant experience ideally in the Cloud & Infrastructure area
• Sales experience in a technically-oriented IT environment would be advantageous
• A great interest in IT sales coupled with a communicative and open nature
• A high degree of self-responsibility as well as proactivity and the “will to learn”
• Strong networking skills both with internal departments and with external stakeholders in the interest of customer success and to maintain the general business strategy
• Willingness to look beyond the horizon and always prioritize customer needs
• Good German and English language skills, and very good knowledge of the national language of the region being served, in this role Czech

We have piqued your interest?

Then apply to HPE and become part of the team.

We look forward to your application.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have—whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.