Digital Sales - Customer Success Manager (f/m/d) For Turkey

Digital Sales - Customer Success Manager (F/M/D) for Turkey

Hewlett Packard Enterprise (HPE) is a leading IT company that enables its customers to stay ahead technologically. Through its comprehensive portfolio—from solutions for cloud, data centers, and workplace applications—our technologies and services worldwide make our customers' IT more efficient, productive, and secure.

For our Sales Center in the heart of Berlin, we are looking for a Digital Sales - Customer Success Manager (W/M/D), your focus is Cloud & Infrastructure Sales for existing customers in Turkey. Our DCSM team supports as-a-service existing customers in Central Europe and is responsible for up- and cross-selling activities. In this role, you will make the best out of our customers' solutions with our products and dedicate yourself to the success of our customers. You will ensure that they benefit best from our solutions.

What we can offer you:

• A new team with high ambitions, accompanied by a multi-week onboarding and certified trainings
• Work-life balance—30 vacation days as well as 4 additional wellness Fridays per year, indefinite contract, and the possibility to work hybrid
• Eigenverantwortung from day one—“fail fast, learn and improve” is our motto
• A performance-oriented compensation package as well as the option to exceed the agreed monthly targets
• Performance promotion through regular feedback discussions and continuous training through internal and external seminars
• The possibility to complete a fully funded master's degree at the FOM or a dual study master directly at HPE
• A diverse and dynamic working environment in a centrally located coworking space with a view over Berlin, with daily fresh barista coffee and regular team events
• Additionally, 50% contribution to the BVG monthly ticket (ABC), 400€/year MachtFit budget, JobRad, approx. 100€/month Lunchit voucher, 60h/year for social engagement (fully paid) and much more

Which tasks you will be responsible for:

• Take responsibility for a portfolio of HPE GreenLake existing customers in Turkey and be their first contact, understanding the business goals, project priorities, and desired outcomes of the customers
• Your main task will be to accompany the customer growth and identify up- and cross-selling potentials
• You will help your customers to get the best out of HPE solutions and ensure that the desired outcomes are understood and achieved
• Your work extends over the entire cooperation with our existing customers: from onboarding to the expansion of solutions into new business areas
• Develop and maintain a success plan in which the goals and timelines are recorded and ensure that customers experience a consistently positive experience throughout the journey

How your profile could ideally look:

• University degree or training with 1-2 years of relevant experience ideally in the Cloud & Infrastructure area
• Sales experience in a technically-oriented IT environment would be beneficial
• A great interest in IT sales coupled with a communicative and open nature
• High degree of self-responsibility as well as proactivity and the “will to learn”
• Strong networking skills both with internal departments and with external stakeholders in the interest of customer success and the maintenance of the general business strategy
• Willingness to look beyond the horizon and always prioritize the customer needs
• Good German and English skills, and very good knowledge in the national language of the region you will be working in, in this role Turkish

We have piqued your interest?

Then apply to HPE and become part of the team.

We look forward to your application.