Sales Processing Analyst - Chargé(e) Des Processus De Ventes H/F

Sales Processing Analyst

The Sales Processing Analyst executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. He or she produces deal documentation and configures systems to reflect ordering processes. He or she generates invoices and client billing in accordance with service and product agreements. He or she records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

Responsibilities:

• Supports sales processing activities and process improvement for an assigned area, account or process
• Demonstrates capability and understanding of requirements in all areas of sales processing
• Develops client interaction and negotiation skills
• Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
• Communicates analysis results to internal stakeholders
• Implements specified changes to processes or tool to improve performance and increase customer satisfaction

Education and Experience Required:

• Bachelor's degree in Business Management or equivalent
• Typically 2-4 years experience

Knowledge and Skills:

• Intermediate or advanced Excel skills
• SAP is nice to have
• Experience implementing policies, processes, and analytics methods to support client sales processing
• Ability to apply analytical, statistics and problem solving skills.
• Understanding of business and sales processing tools, systems and practices
• Familiarity with reviewing and interpreting client agreements
• Strong written and verbal communication skills
• Mastery in English and French.

Soft Skills:

• Ability to effectively communicate sales processing plans, proposals, and results and negotiate options
• Problem solver
• Curious and willing to learn
• Ability to think outside the box
• Team player
• Well organized
• Great attention to details

Additional Skills:

Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.