Catering Sales Manager - Embassy Suites By Hilton South Bend At Notre Dame
Hilton
Catering Sales Manager
The Embassy Suites by Hilton South Bend at Notre Dame is perfectly situated in the vibrant Eddy Street Commons, directly across from the University of Notre Dame. South Bend, a lively college town in northern Indiana, blends the energy of a university community with the charm of a midsize city. Residents enjoy a thriving yet laid-back lifestyle, diverse neighborhoods, friendly people, four distinct seasons, and so much more!
The Sales team is seeking a Catering Sales Manager to sell and service all social events—from weddings and birthday parties to receptions, cocktail hours, and more! This is a fantastic opportunity for someone passionate about creating memorable experiences for our guests. Be their go-to person for making every celebration unforgettable!
What will I be doing?
As a Catering Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Target and solicit new catering business through lead generation, face-to-face prospecting, and relationship referrals
- Design, develop, and sell creative catered events
- Develop existing business to uncover additional revenue opportunities
- Maximize revenue by upselling packages and creative food & beverage
- Respond to incoming catering opportunities
- Perform site visits, both scheduled and on-demand
- Assist with the forecasting all revenue catering revenue categories
- Participate in the development and implementation of the vanity site for weddings
- Handle customer compliments and complaints through distribution and resolution
- Stay on top of industry trends making recommendations to the sales and catering teams
- Work closely with the Event Manager to ensure all event details are communicated
- Travel primarily outside the hotel to initiate new sales, solicit leads, hold conferences and make sales proposals and presentations
- Determine rates and negotiate contracts
What are we looking for?
To successfully excel in this role, you should demonstrate the following attitudes, behaviors, skills, and values:
- 1+ years of sales management experience within the hospitality industry
- A positive attitude and strong communication skills
- A commitment to delivering exceptional customer service
- A team-oriented mindset while also being a self-starter
- A genuine passion for proactively targeting and securing social business
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Sales experience within the hotel industry
- Catering Sales Management experience with a focus on weddings
- Familiarity with Delphi.fdc
- A passion for sales and a drive to achieve targets and objectives
- Degree-level qualification in a relevant field
- Proven experience in negotiations
The Benefits:
Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay (Based on hotel)
- Health insurance
- Complimentary Parking
- Uncapped Quarterly Bonus Potential
- Discounted Team Member Meals
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
What is it like working for Hilton?
Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!