Director Of Sales, Business Travel - Hiltons Of Chicago

Sales and Marketing

The primary responsibility of this position is to lead the Business Travel Sales team across your hotel complex and deploy creative, dynamic, and impactful commercial strategies aligned with achieving the hotel(s)' annual revenue goals.

As the Director of Business Travel Sales for Hiltons of Chicago, you will oversee the commercial strategy for the Business Travel Sales team, with a focus on strengthening performance by tightly aligning strategic direction with business processes. These processes should be intentionally designed to influence key revenue streams—including Rooms, Catering & Events, and the overall Guest Experience. Core deliverables include optimizing team deployment, defining team composition, and establishing a cadence of predictive and prescriptive activities that consistently drive performance.

Key Responsibilities

· Manage owner relations and participate in owner presentations for the Business Travel Complex hotels, as appropriate.

· Collaborate closely with property Directors of Sales (DOS/M) and Directors of Revenue Management (DORM) to develop proactive commercial strategies.

· Manage the expense and travel budget for the Business Travel Complex.

· Coach, develop, educate, train, and support members of the Business Travel Sales Team as well as individual hotel operations teams.

· Represent the hotels by managing and expanding share with Local and Corporate Negotiated Accounts.

· Focus on new negotiated business development through research, cold calling, and networking, excluding key national accounts.

· Develop and manage partnerships with Hilton Worldwide Sales BTS, GTP, and Strategic Account Teams to drive proactive strategies, increase visibility with key customers, and grow market share.

· Oversee airline relationships, including RFP management, crew site visits, contracting, and addendums (Chicago Managed Market only).

· Manage FIT relationships, including site visits, contracting, and addendums (Chicago Managed Market only).

· Manage Government Transient relationships, including site visits, contracting, and addendums (Chicago Managed Market only).

· Lead Consortia strategy development and relationship management to drive market share growth, including shifting Consortia and SMB accounts into CNR/LNR where appropriate.

· Actively participate in industry organizations and local community initiatives to develop business; pursue leadership roles when possible.

· Leverage Business Travel relationships to generate group and catering lead opportunities.

· Participate in the H.O.S.T. Program.

· Develop and deliver compelling onsite and field presentations to prospective clients.

· Attend trade shows and participate in sales blitzes.

· Consistently meet or exceed established sales goals.

· Support Sales & Marketing departments with special projects and responsibilities as assigned.

What Are We Looking For?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values
• Quality
• Productivity
• Dependability
• Customer Focus
• Teamwork
• Adaptability

What Benefits Will I Receive?

Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

The salary for this role is $140,000 -$170,000 and is based on applicable and specialized experience and location.