Sales Manager

Sales and Marketing

What will I be doing?

1. Analysis local market trends and competitor activity to identify business leads
2. Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
3. Negotiate room rates/packages with corporate clients
4. Develop and implement creative local marketing channels, including social media channels
5. Prepare company contracts for the hotel in accordance with current business and pricing conditions
6. Work within current business strategies and recognising potential opportunities
7. Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
8. Attend Sales events, as required
9. Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
10. Answer customer queries in a prompt and professional manner
11. Capture new accounts
12. Recruit, manage, train and develop the Sales team

What are we looking for?

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?