Inside Sales Support Specialist

Sales Support – Fresno, CA

Pay Rate: $19.00–$20.00/hour

Schedule: Monday–Friday, 7:30 AM – 4:00 PM (30-minute lunch)

Location: Fresno, CA

Industry: Manufacturing/Sales Support

Employment Type: Full-Time, Temp-to-Hire

Hire Up Staffing is currently seeking a Sales Support Specialist on behalf of our client, a well-established manufacturing company located in Fresno, CA. This position plays a critical role in supporting the sales team by preparing accurate quotes, managing work orders, and providing top-tier customer service to both internal teams and external clients.

Job Summary

The Sales Support Specialist is responsible for preparing and sending customer quotes/estimates, following up on pending items, coordinating communication between outside sales representatives and shop advisors, managing work orders, and assisting walk-in clients. The ideal candidate will be detail-oriented, tech-savvy, and capable of handling a fast-paced environment while maintaining professionalism and accuracy.

Essential Functions

• Accurately type quotes and work orders (minimum 45 WPM)
• Proofread documents for spelling, pricing, layout, and other errors
• Send quotes via email or fax to customers and dealerships
• Track, organize, and maintain records of all work orders and quotes
• Communicate with customers and retrieve missing order details
• Create and manage tracking spreadsheets as needed
• Greet and assist walk-in customers with professionalism
• Collaborate effectively with sales and production teams
• Continuously build knowledge of the company's evolving products

Required Competencies

• Strong computer literacy, including Microsoft Outlook and Excel
• Personal effectiveness and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask, prioritize, and meet deadlines
• High level of accuracy in data entry (10-key by touch required)
• Strong collaboration and team communication skills
• Adaptability in a fast-paced, high-pressure environment

Work Environment

• Office-based role with regular use of standard office equipment (computers, phones, copiers, fax machines)
• Some physical filing may be required; ability to lift files and move between filing systems

Required Education and Experience

• Minimum of 2 years of experience in an administrative, sales support, or customer service role
• Proven ability to type at least 45 words per minute
• Experience with data entry and 10-key by touch
• Proficient in basic computer applications and office systems

If you are a proactive, detail-oriented professional looking to contribute to a thriving team in a dynamic environment, we encourage you to apply today! #INDHP