Sales Administrator

Sales Administration Team Member

We are looking for the right individual to join our close-knit administration team in Spain. Working within the Sales team spread out across Europe, Middle East & Africa, you will be supporting them with duties such as pricing, lead time enquiries and order management. The role will consist of primarily handling all spare parts and complete product (compressors, dryers & filters) queries among other general administrative tasks. The right candidate will be able to work independently, show initiative and be a go getter. The right candidate should be robust, capable of handling a challenging and fast pace environment.

Duties:

• Reviewing orders for accuracy – checking pricing, availability of parts, billing & shipping address.
• Order processing of spare parts and complete product orders using SAP ERP system
• Configuring machines based on specifications provided by product specialists and distributors
• Responding to pricing, lead time and general enquiries from existing and new customers
• Liaising with various technical departments across multiple sites worldwide for assistance based on technical enquiries received from distributors
• Notify customers on progress of orders and when ready to ship
• Verifying documents package when orders are ready to ship
• Investigating and resolving dispute resolutions (wrong part shipped, short shipment, damaged delivery)
• Maintaining the ERP system up to date
• Teamwork, training, creation of team manuals and reviews

Experience & Qualifications:

• Excellent communicator & team player
• Good IT skills required. Knowledge of SAP is desirable
• Understanding/experience in international shipping
• High level of English. Desired second language