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Sales Order Management Specialist

Coordinate cross-functional teams to ensure timely project delivery and contract closure
Chennai, Tamil Nādu, India
Mid-Level
yesterday
Hitachi

Hitachi

A multinational conglomerate specializing in high-tech equipment, electronics, industrial machinery, and digital solutions for diverse industries.

Sales Order Management Specialist

As a Sales Order Management Specialist, you will coordinate from contract/order receipt, review of contract documents, follow up with engineering, factory, suppliers, and customers to meet the contractual requirements including payment collection and close the contract.

You will work with Demand Sales Order Management Team from INOPC, both independently and with coworkers and be in regular contact with our customers. You will be responsible to drive Sales order execution across various stages including Order booking, contract analysis, Project scheduling, commercial, engineering, manufacturing coordination, for the design phase of our projects, you will team up with sales specialist and order managers to make sure the orders are processed throughout the organization including production. You will also ensure that the design is aligned with our orders and responsible to cover several countries.

How you'll make an impact:

  • Contract receipt from Sales and Review of Contract documents
  • Order booking through SAP (SD, CRM & PS Module)
  • Arrange Internal project kickoff meeting with cross functional team
  • Performing contract analysis to review Scope, Deliverables, Risk and Opportunities
  • Identify and Evaluate Risks and Opportunities throughout the project life cycle and Define and Perform risk mitigation plan, review order progress and update schedule.
  • Project milestone update & Cost planning in respective tools like, MDB/SAP/GPC
  • Commercial take over from Sales, Invoice placements as per payment terms from SAP (SD & CRM Module) and Creation of purchase orders
  • Follow up on due invoices, resolve conflicts on payment dues, Ensure Receipt of payment, L/C., complete documentation
  • Invoice and material shipment as per contract terms, LC from customer and ensure documents as per LC.
  • Engineering co-ordination including and not limited to Submission of Base / Detailed design drawings for client review
  • Arrange Base / detailed design meeting and receipt of design confirmation from client (design freeze)
  • Follow up with engineering to release BOM to logistics for material procurement etc., Order placing on suppliers, FAT at Sub-suppliers (if any)
  • Ensure the Receipt of advance payment or L/C as per the payment milestones
  • Invoice and material shipment as per contract terms and condition.
  • Coordination for Final assembly & routine testing completion and Coordination to facilitate smooth FAT with customer and close any open points in the FAT
  • Ensure Packing preparation proactively as per project shipping schedule, Ensure the Receipt of advance payment or L/C as per the payment milestones
  • Invoice and material shipment as per contract terms and conditions and Packing & Preparation of Ex-works, Product handing over to Client
  • Site readiness as per check list, I&C coordination to ensure work completion at site as per project schedule
  • Perform weekly site progress review meeting and address any open points
  • Collection of test reports, project manual specific to the project, Completion of project documentation for project closure
  • Collection of outstanding payments if any, Closing SNAG list if any, Closing out of the project in SAP for cost recalculations, margin reporting, As built drawings / document submission and collection of PACS
  • Directly responsible for maintaining and updating the documentation for respective projects as per quality process through SAP & Sales Force.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Years of experience: 3 – 5 years with Bachelor of Engineering in Electrical / Mechanical/ Any Engineering stream.
  • Hands of experience in SAP (SD, CRM & PS MODULE) will be added advantage
  • Hands on experience with Sales Force (SFDC) will be added advantage.
  • Hands on experience as Order Handling professional
  • You have integrity and a technical interest as well as the enthusiasm, creative ideas and solutions.
  • You shall apply a long-term perspective in/to your tasks. Moreover, you appreciate working with your colleagues and understand the importance of investing in long-term customer relations.
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Sales Order Management Specialist
Chennai, Tamil Nādu, India
Sales
About Hitachi
A multinational conglomerate specializing in high-tech equipment, electronics, industrial machinery, and digital solutions for diverse industries.