Sr. Sales Operations Analyst - Pelvic Health - Remote Eligible

Senior Sales Operations Analyst

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 10% - 15% of travel to enhance collaboration and ensure successful completion of projects.

The Senior Sales Operations Analyst will play a critical role in advancing the commercial excellence agenda for the Pelvic Health Operating Unit. This individual will serve as the primary business analyst and process architect supporting our commercial processes—including business systems such as Salesforce.com and will partner closely with Sales, Marketing, MedEd, Customer Care, IT, Finance, HR, and cross-functional commercial leaders to optimize our commercial operations workflows. This position reports to the Director of Sales Operations and is ideal for a systems savvy, process-minded commercial operations professional who excels at translating business needs into scalable solutions, leveraging business systems, driving adoption across field and internal teams, and leading operational projects from ideation to execution.

Responsibilities may include the following and other duties may be assigned:

• Serve as the key Commercial Process & enablement analyst within the Pelvic Health Operating Unit.
• Serve as the SME (Subject Matter Expert) of our commercial business applications within Salesforce.com for Pelvic Health.
• Translate commercial processes into scalable, optimized workflows, by gathering requirements, process mapping, solution ideation, project management, cross-functional collaboration and process documentation.
• Lead end-to-end process mapping, documentation, and continuous improvement initiatives across our commercial operations.
• Manage the Sales Operations project portfolio, ensuring visibility, prioritization, and successful on-time delivery of key initiatives.
• Collaborate with Training team to design and deliver Sales Process training content and tool utilization strategies.

Must have: minimum requirements:

• Bachelor's degree
• Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

Nice to have:

• Degree in Operations, Analytics, Information Systems, or related field.
• 5+ years of experience in Sales Operations, Commercial Operations, Business Operations, or CRM support/BA roles.
• Hands-on experience with CRM (Salesforce.com), ideally including one or more of the following:
• Health Cloud
• Field Service Cloud
• Sales Cloud
• Service Cloud
• Demonstrated experience with process mapping, process documentation, and process improvement methodologies (Lean, Kaizen, Value Stream Mapping, etc.).
• Strong analytical skills with the ability to translate business problems into system and workflow solutions.
• Experience in MedTech, healthcare, life sciences, or a complex commercial organization.
• Experience with commercial readiness, sales enablement platforms, or territory/support operations.
• Experience working closely with IT, developers, and field teams on CRM-based transformations.
• Certifications in Lean Six Sigma and/or PMP a plus!

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.