✨ About The Role
- The Sales & Customer Service Advisor will prioritize and handle all work promptly and accurately.
- The role involves managing queries, both written and by telephone, in a professional manner.
- The advisor will produce accurate and professional documentation at all times.
- Responsibilities include processing adjustments, issuing renewal documentation, and handling client payments.
- The position requires participation in meetings as needed and referring complex queries to senior staff.
âš¡ Requirements
- The ideal candidate will have a minimum of 12 months of customer service and administrative experience.
- Strong accuracy and attention to detail are essential for processing work efficiently and meeting deadlines.
- Excellent interpersonal skills are required to build rapport and develop positive relationships with clients.
- A good level of literacy and numeracy is necessary for producing accurate documentation and handling client payments.
- The candidate should be eager to learn and develop their career within the commercial insurance industry.