Sales Support Executive

Sales Support Executive

Based in any of our Dublin offices, Howden Ireland are delighted to have a vacancy as a Sales Support Executive for our Commercial book of business that will be an integral part of our wider Commercial team.

The Sales Support Executive will play a key role in supporting the Commercial Sales function within Howden. This role is responsible for providing high-quality sales and operational support to Account Executives, ensuring the smooth running of sales processes, accurate documentation, and an excellent client experience. This is an ideal role for someone early in their insurance career who is highly organised, client-focused, and motivated to develop into a more senior role within Howden.

Key Responsibilities:

• Provide day-to-day sales support to Commercial Account Executives across new business and renewals.
• Assist in preparing quotations, proposal documents, presentations, and renewal packs.
• Support Account Executives with insurer submissions, follow-ups, and market engagement.
• Ensure all sales documentation is accurate, complete, and issued in a timely manner.
• Maintain accurate client and policy records on internal systems (e.g. Acturis or equivalent).
• Track sales activity, pipeline updates, and renewal timelines to support effective planning.
• Assist with onboarding new clients, including documentation and compliance checks.
• Support the Sales Operations Manager in improving processes, controls, and workflows.
• Act as a point of contact for clients and insurers for administrative or follow-up queries.
• Deliver a professional and responsive service experience aligned with Howden standards.
• Escalate queries or issues to Account Executives where appropriate.
• Ensure all activities comply with Central Bank of Ireland requirements, Consumer Protection Code, and internal policies.
• Support the completion of required documentation, disclosures, and record keeping.
• Assist with audits, file reviews, and quality checks when required.
• Actively engage in training, coaching, and professional development (APA / CIP pathway).
• Build knowledge of commercial insurance products, markets, and sales processes.
• Demonstrate readiness over time to take on increased responsibility within the sales or advisory teams.

About You:

• Strong organisational and administrative skills with excellent attention to detail.
• Clear, professional communication skills (written and verbal).
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Client-focused mindset with a strong sense of ownership and accountability.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Motivation to build a long-term career within insurance and sales.

• Experience in an insurance, financial services, or professional services environment.
• Exposure to commercial insurance or brokerage operations.
• Familiarity with CRM or policy administration systems (e.g. Acturis).
• APA qualification or willingness to work towards insurance accreditation
• Proactive, positive, and eager to learn.
• Strong team player who enjoys supporting others to succeed.
• Comfortable working with senior stakeholders and sales professionals.
• Resilient and adaptable in a high-performance sales environment.
• Ambitious with a clear desire to progress within Howden.

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.