Enterprise Sales Specialist - Hybrid Work Solutions (poly)

Enterprise Sales Specialist - Hybrid Work Solutions

Job Summary

This role is responsible for establishing strong relationships with enterprise clients, understanding their needs, and collaborating internally for unified customer success while mentoring junior team members. The role serves as the customer's voice, driving product enhancements and managing end-to-end sales processes for complex deals. The role maintains a robust sales pipeline, leads contract negotiations, and uses data-driven insights to enhance customer relationships.

Responsibilities

Understands client's business objectives, challenges, and needs and identifies opportunities for value-add solutions that align with the customer's strategic goals.

Builds strong professional relationships with key client stakeholders maintaining a high level of loyalty and understanding.

Demonstrates expertise in managing end-to-end sales process execution involving complex, multi-portfolio, large deals.

Builds and maintains sales pipeline activity by identifying, nurturing, and closing new solution opportunities.

Collaborates closely with internal teams, including marketing, product management, and technical support, to ensure a unified approach to customer success.

Acts as the voice of the customer within the organization, driving product improvements and enhancements based on customer feedback.

Leads contract negotiations and renewal discussions, balancing customer requirements and company profitability.

Utilizes data and analytics to identify trends, opportunities, and areas for improvement in customer relationships.

Provides guidance and mentorship to junior account managers, sharing best practices and insights.

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field.

Knowledge & Skills

Account Management, Business Development, Business Planning, Business To Business, Cross-Selling, Customer Relationship Management, Finance, Market Share, Marketing, Merchandising, Product Knowledge, Sales Management, Sales Process, Sales Prospecting, Sales Strategy, Sales Territory Management, Salesforce, Selling Techniques, Upselling, Value Propositions

Cross-Org Skills

Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity

Impact & Scope

Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Sales

Schedule

Full time

Shift

No shift premium (Indonesia)

Travel

Relocation

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"