Graduate Presales Technical Consultant

Graduate Presales Technical Consultant

We are currently seeking dedicated individuals to join our innovative Presales Technical Consultant (TC) team, serving as crucial advisors to both our customers and channel partners. This entry-level Technical Presales role is covering the UK and sits within the Northern Europe Commercial Market organisation. It is perfect for recent graduates with a maximum of 5 years of relevant experience or early career candidates. We are committed to fostering an inclusive workplace and encourage applications from candidates of all backgrounds.

As a Presales Technical Consultant, you will provide technical presales support for the HP Commercial portfolio of Personal Systems and solutions. You will be extensively trained and undergo regular technical training certification ensuring you grow in role and are able to ensure the best post outcomes for our customers.

Key Highlights:

• Continuous face-to-face, hands-on, and virtual training sessions on innovative technologies, HP's leading products, and solutions
• Growing in the role with a view to progressing in the team
• Working with HP's customers, Channel Partners and virtual sales teams

Mission of the Presales Technical Consultant (TC): Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our end-user sales teams in navigating Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE). Collaborate with various technical resources as needed, including the wider Technical presales resources covering all the commercial office portfolio.

Responsibilities:

• Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
• Respond to and track technical questions with our customers
• Present the advantages of HP's Personal Systems products and solutions.
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
• Support sales opportunities with in-depth technical understanding of HP's offerings.
• Ensure a competitive and appropriate level of technical and professional competence.

Knowledge/Skills Required:

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
• And/or current experience and knowledge of computer technologies, hardware, operating systems, software, and networking technologies.
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
• Demonstrated motivation to seek knowledge and continuous learning.

Career Path:

The Graduate TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team. Potential evolution includes becoming a Senior TC, Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable.

Entity: Sales and Services

We are dedicated to creating an inclusive workplace, and we welcome applicants with diverse experiences and perspectives. Join us in shaping the future of technology!

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).