Business Transient Sales Manager For Hyatt Centric Brickell

Sales Manager

Develop and foster business for the hotel through proactive and reactive sales efforts. Provide support to the Director of Sales in the oversight of the catering and sales team in conjunction with managing the position's sales responsibilities. Maintain existing business and find new business and saturate existing accounts and/or segments. Serve as liaison between the customer, the Sales team, and the other departments in the hotel.

Provide the highest levels of customer service to internal partners and external clients at all times. Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communication that is representative of Concord Hospitality. Demonstrate excellent time management, self-motivation, and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for the hotel. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details. Assist with projects, reports, training, coaching, performance evaluation, and supervision of employees as directed by the Director of Sales and General Manager. Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. Gain knowledge of the hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. Consistently attain sales activity goals and individual revenue goals including proactive and reactive calls, tours, and appointments required for this position. Learn and use digital sales systems and conceptual sales processes and understand the hotel's sales strategies. Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Endeavor to work in a unified and collaborative way and embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team's overall goals. Own career development for self and that of direct reports. Be a dedicated advocate for the training and job opportunities that will continue to hone and develop talents, skills, creativity, and personal and professional growth.

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Applicants must have relevant experience in business transient sales within the hotel industry to be considered for this role.