Sales Training Instructor

Sales Trainer

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose The Sales Trainer plays a pivotal role in building the capabilities of our Field and Inside Sales teams to drive performance and support the broader goals of the Sales Function. This role ensures new hires gain a strong foundation in our culture, systems, products, and sales processes, setting them up for success from day one. Beyond onboarding, the Sales Trainer delivers ongoing development through refresher courses and continuous learning initiatives that foster growth and adaptability across the Sales organization.

Essential Functions

• Delivers a structured, engaging onboarding program for all new Sales hires.
• Facilitates training sessions covering company culture, systems, product knowledge, and sales methodology.
• Partners with Sales leadership to ensure alignment with team goals and expectations.
• Designs and implements engaging training programs tailored to the needs of the sales team, ensuring alignment with organizational goals and sales strategies.
• Conducts ongoing training sessions to reinforce best practices and address skill gaps.
• Develops and maintains training materials, guides, and e-learning content.
• Stays current on product updates and ensures training content reflects changes.
• Supports the rollout of new sales initiatives, tools, and processes
• Provides input to leadership about employee engagement and performance during training periods.
• Monitors training effectiveness through feedback, assessments, and performance metrics.
• Provides coaching and support to Sales team members as needed.
• Collaborates with cross-functional teams to identify training needs and opportunities.
• Some travel may be required to support training delivery, attend meetings, or participate in field observations (25%)
• Perform other duties as assigned

Supervisory Responsibilities This position does not have direct supervisory responsibilities.

Qualifications

Education

Min/Preferred

Education Level Minimum 4 Year / bachelor's degree Business, Marketing, Communications, Education or related field. Preferred Other Adult Learning Principles or Instructional Design

Experience

Minimum Years of Experience 3

Maximum Years of Experience 7

Comments Experience in a Sales role, with demonstrated success in sales performance and coaching or training others

Additional Knowledge, Skills, and Abilities

• Strong understanding of sales processes, techniques, and customer engagement strategies.
• Solid knowledge of training and development best practices.
• Knowledge of adult learning theory and instructional design principles.
• Familiarity with sales technology platforms (e.g., Salesforce), collaboration tools (e.g., Microsoft Teams), and learning management systems (LMS).
• Exceptional verbal and written communication skills.
• Strong presentation and facilitation skills, with the ability to drive interactive and outcome-focused learning sessions.
• Proficient in leveraging technology to design, deliver, and track training programs.
• Skilled in analyzing training needs and developing effective learning solutions.
• Ability to influence, engage, and build rapport across all levels of the organization.
• Ability to evaluate training effectiveness through feedback, performance metrics, and business outcomes.
• Ability to adapt training methods to diverse audiences and learning styles.
• Ability to manage multiple training initiatives simultaneously and meet deadlines.

Physical Requirements

• Sit while answering phones or reply to emails
• Use hands and fingers to handle, control or feel objects tools or controls
• Repeat the same movements when entering data
• See details of objects that are less than a few feet away
• Speak clearly so listeners can understand
• Understand the speech of another person
• Focus on one source of sound and ignore others
• Hear sounds and recognize the difference between them

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Voluntary Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Voluntary Long-Term Disability
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account with company contribution
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range $57,500.00 – $83,400.00 / year

Pay Transparency Statement At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.