Our Sales Administrator Tool & Die will perform a variety of support duties developing new and supporting existing customers in the Tool and Die market. Specifically, the Sales Administrator Tool & Die will:
Cold calling: Identifying potential customers who are a good fit for our services
Communicate with customers to educate them on OTTO products
Maintain accurate records of interactions and customer data in a CRM system
Provide support to sales team to ensure that the sales objectives are achieved
Actively manage assigned accounts in conjunction with other sales support staff
Responsible for order entry, expediting, delivery issues, and other follow-up as needed
Manage shipment commitments between customers and OTTO
Ensure that delivery dates are accurate and attainable
Processes customer orders using internal OTTO system
Assist with other related duties as required or assigned