Sales Strategist, Operational Excellence

Sales Strategist

Indeed is seeking a Sales Strategist to join our Operational Excellence team, supporting small businesses. This role is pivotal in streamlining workflows and processes, focusing on improving self-serve capabilities and supporting our Sales and Client Success teams through process optimization. The Strategist will partner closely with Sales, Client Success, and Operational Excellence leadership to define, prioritize, and execute strategic initiatives that enhance operational efficiency, improve customer satisfaction, and foster business growth. You will analyze data to identify opportunities for improvement, manage cross-functional projects, and contribute to building scalable processes that align with business goals. This role requires a focus on collaboration and delivering results that elevate the customer experience while enabling teams to work more effectively and efficiently.

Responsibilities:

• Identify, prioritize, and implement process improvements to drive operational efficiency and scalability across key functions.
• Use data to derive strategic insights and present actionable recommendations that influence business direction and decision-making.
• Partner with cross-functional teams to streamline workflows, optimize operations, and enhance the customer experience.
• Develop and execute roadmaps, reporting, and communication strategies to align business partners and support business priorities.
• Manage projects from ideation to execution, ensuring they meet business goals, are delivered on time, and create measurable impact.
• Foster innovation and continuous improvement by identifying opportunities to refine processes and enhance business outcomes.
• Provide regular updates on program performance and key metrics, ensuring transparency and alignment with leadership to drive progress.

Skills/Competencies:

• Bachelor's degree in Business, Technology, or a related field.
• 3+ years of experience in strategy, operations, or a related role.
• Exceptional problem-solving and critical thinking skills to handle diverse business challenges.
• Results-oriented with solid attention to detail and excellent commercial/business insight.
• Proven data analysis skills with proficiency in SQL, Excel, and Google Sheets.
• Experience in project management, driving initiatives from ideation to execution.
• Ability to influence business partners and collaborate effectively across teams.

Education Requirement: Bachelors Degree

Salary Range Transparency:

• US Remote - 73,000 - 107,000 USD per year
• Austin - 73,000 - 107,000 per year
• Scottsdale - 70,000 - 101,000 per year
• Seattle - 82,000 - 118,000 per year
• San Francisco Bay Area - 99,000 - 144,000 per year
• NYC Metro Area - 86,000 - 124,000

Salary Range Disclaimer: The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits - Health, Work/Life Harmony, & Wellbeing: We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave.

Equal Opportunities and Accommodations Statement: Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an Equal Employment and Affirmative Action employer seeking to create a welcoming and inclusive environment. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other non-merit based or legally protected grounds. Indeed is dedicated to providing reasonable accommodations to qualified individuals with known disabilities to participate in the employment application process.

Inclusion & Belonging: Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

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