Senior Sales Executive, Human Factors

Human Factors Advisory Services Sales Representative

This role is 100% remote, preferably based in Concord, MA or Chicago, IL. Serve as the primary point of contact for specialty Human Factors advisory services throughout the sales cycle, from initial contact through project scoping and contract execution. Understand specific customer needs, articulate Emergo by UL’s value proposition in client presentations and proposals and manage client interactions to close sales. Meet or exceed quarterly and annual sales quotas. Work closely with subject matter experts to craft customized advisory service solutions that deliver value and address customer needs. Develop sales pipeline via proactive outreach and networking. Provide regular sales forecasts. Build trust and engage with customers to identify their specific needs and pain points, e.g. understanding the opportunities surrounding Human Factors in customer’s product development process, and integrating HF solutions in key steps. Contribute to the development of marketing strategy and tactics for Human Factors business, including but not limited to identifying key industry events at which to represent the team. Proactively look to engage the broader UL account plan and provide awareness to account managers of Human Factors opportunities with key customers. Make connections and builds trusted advisor status with relevant account owners. Advise Human Factors business leadership on evolving customer needs, pain points, and industry trends to help inform future offerings. Maintain ongoing plan to prioritize portfolio of target accounts and maintain relationships throughout the year. Gain Human Factors knowledge quickly, including completing eight-module internal training program and maintaining knowledge base around Human Factors best practices; uses technical credibility to build relationships with buyers and customer’s procurement organization. Proactively identify and target key customers for needs discovery and opportunity identification for Human Factors. Support smooth hand-off of new projects to subject matter expert project teams; proactively follows up with customers on satisfaction and additional HF support needs. Interface with internal stakeholders to enable customer on-boarding activities with supporting departments, i.e., legal, credit, quality. Attend trade shows and conferences as required. Bachelor’s and/or graduate degree in business, human factors engineering, biomedical engineering, life science or related field. 5+ years of consultative sales experience. Proven ability to meet and exceed sales targets (minimum $3 million/year). Medical device and/or life science industry experience required. Human Factors Engineering knowledge and experience preferable. Business acumen and deep understanding of business sales processes. Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software. Ability to travel including client visits and working at trade shows, up to 30%.

What you’ll experience working for ULS UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe. This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits. Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com.