Internal Sales Administrator

Internal Sales Administrator

The role of Internal Sales Administrator is a customer services role, which sees our Internal Sales Administrators as the first point of contact, responsible for building strong relationships and delivering excellent service both internally and externally. This position offers the successful candidate an excellent opportunity to utilize and develop their skills within a dynamic multinational company. IMCD SA (Pty) Ltd is looking for a dependable, meticulous person to join our Advanced Materials Business Unit.

You will:

• Use JDE, Salesforce and be computer literate.
• Have excellent written and verbal communication skills, you will build relationships telephonically and by putting together professional e-mails and listening to and understanding client's orders and colleagues' instructions.
• Be resilient, and able to multi-task and work under pressure. No two days are the same at IMCD. We work at a fast pace, and often encounter tight deadlines. You will have demonstrable experience in working to an excellent standard when under pressure, adapting to complex or challenging situations as they arise.
• Be solution focussed - our Internal Sales Administrators work with our internal teams and customers to overcome challenges, solve problems, and constantly seek to improve processes. You will be resourceful, able to understand and assess a situation quickly, and calmly identify and implement solutions / improvements.
• Have a can-do attitude - our values are central to all that we do. You will go a long way if you use your initiative and common sense, and are happy to roll up your sleeves up and support the wider team.
• Be a team player - supporting colleagues when needed and working as part of a team is essential to our success.
• Be highly numerate - giving quotes, placing orders, preparing reports or working with spreadsheets. Being able to spot discrepancies, working with percentages and in general be comfortable working with numbers.
• Be IT proficient - we will train you on our key systems, but we would like you to have a good understanding of Word and Excel and be comfortable producing e-mails and letters.
• Have administrative experience - at least 5 years in a similar function.