Inside Sales Building Materials

Inside Sales Specialist

The Inside Sales Specialist will assist customers and contractors with any project needs. This is a full-time position, up to 40 hours/week, Monday through Friday and some weekend availability. Essential functions include providing excellent service to customers, treating all team members, vendors, and customers with courtesy and respect, and becoming well educated in the product lines available to GHC. The role also involves utilizing various software to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices for new homes, business, outbuildings, and additions. The position requires responding to customer inquiries, thoroughly explaining orders, ordering product in correct color, size, and quantity, and ensuring that all product is invoiced before leaving the store. The Inside Sales Specialist will also research credits, returns, and late payments as needed, follow-up with customers from quote to project completion, and work with the Sales Manager to resolve any customer complaints, product damage, or other issues. Additional tasks include performing necessary customer service tasks, department head duties, and ensuring a safe working environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. This position does not directly supervise anyone. Required education and experience include a high school diploma or GED diploma, 3+ years of experience in the building materials/construction industry, 1+ years of customer service experience, and retail experience is a plus. Benefits offered include medical insurance, dental, vision, short term disability, long term disability, cancer coverage, accident coverage, life insurance, 401k plan with employer contribution, free $25k life insurance plan, employee discount, and vacation time. Gillman Home Center provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state, and local laws.