Senior Mid Market Account Executive

Job Opportunity

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

Job Description

Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.

Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.

Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.

Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.

Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.

Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.

Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.

Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.

Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.

Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.

Requirements

Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.

Fluent in English (mandatory); knowledge of additional language is a plus.

Experience selling in at least one of the following regions/territories: UK, Poland, Nordics, Baltics; experience across multiple regions is a strong advantage.

Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).

Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.

Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).

Excellent pipeline management and forecasting skills using CRM.

Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature).

Bonus: Previous experience selling CPaaS, contact center or marketing automation solutions.

When You Become a Part of Infobip You Can Expect:

Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world's leading companies and impact how they communicate with their users!

Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.

Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

Connect globally – Work with people from all over the world. We put the "global" in globalization.

Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ..

Diversity Drives Connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.