Professional, Inside Sales (montreal)

Ingram Micro Pre-Sales Operations Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Ingram Micro has earned Great Place to Work Certification for 2025-2026 in Canada! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is a hybrid role based in our Montreal office with the opportunity to work 2 days remotely per week.

Role: The role is to support all pre-sales operations for Insight Canada. The individual will work with a team of three to assist Insight's day-to-day pre-sales operations. Insight Canada is a key global partner of Ingram Micro.

Responsibilities:

• Build and manage customer quotes, including pricing, product configurations, and shipping estimates.
• Analyze inventory levels to confirm product availability and delivery timelines.
• Liaise with internal teams to gather necessary data for quote accuracy.
• Provide cost estimates for shipping and handling based on customer location and product specifications.
• Maintain and update quote templates and pricing tools to reflect current offerings and promotions.
• Track quote status and follow up with Sales to ensure conversion and customer satisfaction.
• Identify opportunities to streamline quoting processes and improve turnaround time.
• Support reporting and analytics related to quote activity, win/loss rates, and inventory trends.
• Must be willing to travel to the vendor's site within the Montreal Area.

What you bring to the role:

• Diploma or degree in IT, Business or equivalent
• Minimum 3-4 years of pre-sales experience or customer experience within the IT, or vendor partners is required.
• Familiarity with partner ecosystems, distribution networks, and go-to-market strategies.
• Must be able to collaborate, result-oriented, motivated, and always looking to learn.
• Must be bilingual and fluent in French and English.
• Excellent written and verbal communication skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong problem-solving skills and a customer-first mindset.
• This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible healthcare, dental, vision, well-being benefits, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro's Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicro ESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.