Sr. Manager - Service Sales

Senior Manager – Service Sales

The INNIO Advantage: By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. As a very successful company, we are experiencing significant growth in the United States. Today, we help meet the world's energy needs with 64 GW of installed capacity and 48,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. By harnessing our history of energy industry firsts, along with the power of digital innovation, we will continue to deliver for the future. Welcome to a World of Innovation and Inspiration. Welcome to INNIO!

As an Equal Opportunity Employer, INNIO offers a comprehensive array of international career opportunities and understands that diversity creates excellence. Known for leadership development, we aim to empower individuals to reach their full potential.

Position Overview: The Senior Manager – Service Sales is responsible for driving service sales operations across direct and indirect markets in North America and for leading a team of Service Sales Managers, fostering a high-performance culture and ensuring alignment with global and regional strategies. This role is accountable for achieving service sales and revenue targets for all Jenbacher service offerings. The position requires strategic leadership, complex contract negotiations, and collaboration across commercial, technical, and financial functions to deliver customer satisfaction and meet regional business objectives.

Responsibilities:

• Define and implement the Service Sales Strategy for the North America region
• Achieve service sales and revenue targets for Jenbacher service offerings
• Maintain sales margin targets for all service offerings
• Lead negotiations for highly complex, multi-layered service contracts
• Collaborate cross-functionally with commercial, technical, financial, and legal teams
• Lead, coach, and develop a team of Service Sales Managers
• Collaborate with the New Unit Sales team to develop strategies
• Oversee budgeting, forecasting, and financial reporting for service sales operations
• Manage commission structures and incentive plans
• Develop initiatives to improve customer satisfaction
• Stay informed on industry developments, market trends, competitor activities
• Represent INNIO at industry conferences, trade shows, and professional forums
• Conduct regular customer meetings, project reviews, and site visits
• Perform other related duties as assigned

Requirements:

• Bachelor's degree in engineering, business, or related discipline; Equivalent Advanced Degree is a plus
• Extensive sales experience within the power generation, engine, gas turbine or similar industry
• Proven ability to manage and negotiate highly complex service agreements
• Demonstrated experience in managing and developing a sales team
• Proficiency in Salesforce and Microsoft Office
• Ability to travel up to 50% domestically and internationally
• Legally authorized to work in the United States

Knowledge, Skills, & Abilities:

• Ability to lead and develop high-performing sales teams
• In-depth knowledge of service sales strategies and operations within the power equipment, engines, and gas turbine industry
• Strong technical aptitude combined with business acumen skills
• Strong analytical and negotiation skills
• Excellent organizational and time management skills
• Ability to communicate clearly and effectively
• Analytical and problem-solving skills to identify contract execution challenges
• Ability to work independently and collaboratively as part of a team
• Ability to work in office or field settings

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.