Search Sales Specialist

Search Sales Specialist

We're hiring a Search Sales Specialist to spearhead growth for Insider's Eureka and Shopping Agent products - next-generation AI-powered search and discovery solutions that help customers find what they love faster. In this dual-capacity role, you'll:

Operate as the Account Executive (AE) for new customer acquisition, leading the entire sales process for Search-related opportunities.

Act as an overlay specialist with Account Directors to identify and close expansion opportunities within Insider's existing client base.

This is a strategic, high-impact role blending business development, consultative sales, and product evangelism to drive adoption of Insider's Search solutions across enterprise accounts.

Key Responsibilities

• Own end-to-end sales cycle for new logo acquisition for the Chatbot (Support Agent) product.
• Build and manage a strong pipeline through prospecting, outbound, and industry mapping.
• Conduct product demos, craft tailored proposals, and lead negotiations to close deals.
• Collaborate with marketing to run targeted campaigns and events to generate leads.
• Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers.
• Bring deep product expertise to customer conversations, driving incremental value realization and adoption.
• Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals.
• Work closely with Solution Consultants (SolCons) on multi-product or enterprise-wide opportunities.
• Partner with Product and Marketing to refine regional messaging and competitive positioning.
• Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs.

Qualifications

• 3+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms.
• Demonstrated success in both new business acquisition and expansion selling.
• Deep understanding of chatbots, automation workflows, or support agent platforms.
• Ability to articulate business value to senior executives and technical stakeholders alike.
• Proven hunter mindset, self-driven, and able to manage complex deal cycles independently.
• Fluent in English; regional language proficiency is a plus.

While We Are Conquering The World, We Are Offering You:

• Attainment of Chatbot-specific quota (both new business and cross-sell).
• Growth in Chatbot adoption within existing enterprise accounts.
• Contribution to regional pipeline generation, quality, and win rate.
• Compensation: Base salary + commission tied to Support Agent ACV attainment.
• Direct quota credit for new business and overlay quota credit for expansion deals.
• High-impact variable structure rewarding full ownership of pipeline and execution.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.