Vice President, Global Sales Enablement - Remote Eligible

Vice President, Global Sales Enablement

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis, accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions.

Job Description

The VP of Global Sales Enablement will manage a multi-team organization, strategy, and execution for all customer and partner training programs run by insightsoftware. The primary focus for the role is to ensure that insightsoftware's employees, customers, and partners are equipped with the resources, tools, and skills necessary to effectively position, deploy, and leverage insightsoftware's products effectively. You are responsible for defining and leading the customer facing training, enablement programs, and platforms needed to accelerate the onboarding of our customers and to continually sharpen the knowledge and skills of insightsoftware's end users. Additionally, this role will manage and lead our global Business Development Representative (BDR) team to drive pipeline generation and qualification.

In this critical role, you will also partner with our community of insightsoftware's sales executives to ensure they are equipped with the skills, collateral, and support needed to improve win rates and grow revenue. In addition, your organization will enable our customers to learn and adopt our platform quickly and easily. Your team will partner with business leaders across the company to define course curriculum, educational tools, and lead our worldwide team of trainers to deliver these courses to our sales teams, customers, and partners. This role requires business intuition, team management experience, and a deep knowledge of education best practices. You will report to the Chief Operating Officer and will be a remote first position with global travel required.

What You'll Do:

• Design, create and implement a comprehensive product and customer education program to include training and development, coaching, and online training tools and resources, knowledge documentation, and supporting processes, programs, and badges.
• Develop and deploy programs and initiatives that enable customer-facing teams to execute the core aspects of their jobs more effectively, especially as it relates to selling and revenue performance.
• Manage and lead the global BDR team, including hiring, training, coaching, and performance management to drive pipeline generation and lead qualification.
• Lead and orchestrate a sales enablement team of content creators, technical writers, and field partners to empower our sales organization to deliver insightsoftware messaging and solutions to customers and prospects.
• Lead and orchestrate a team of experts who will educate customers on the use and benefits of our products to drive value realization and adoption.
• Create and own a program to manage technical documentation, delivery mechanisms of the documentation, and content creation and update cadences.
• Work with customers to ensure they are utilizing insightsoftware's products effectively and finding value with our products to support the retention of our customers.
• Work closely with Sales, Success, and technical teams to ensure an exceptional customer experience is being delivered.
• Develop and implement BDR training programs, playbooks, and performance metrics to optimize prospecting effectiveness and conversion rates.
• You will create and continuously improve learning programs using an array of creative approaches that inspire learners and drive productivity and quality.
• Partner with commercial management to identify core knowledge and skills gaps across the customer base, conduct regular needs assessments, and roll-out appropriate targeted training to customers.
• Define, manage, and execute learning strategies for customers and their organizations, including ongoing formal training roadmaps and skills workshops.
• Create, manage, and drive the logistics and operational needs of all customer training activities across all internal, customer, and partner engagement channels.
• Work with leadership to design, implement and refine metrics to ensure consistent evaluation and measurement of employee, customer, and partner training programs.