Sales Ops Analyst 2, ION

Sales Ops Analyst 2, ION

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

Job Description

Primary Function of Position

The Sales Ops Analyst 2 will play a critical role in driving the growth of the ION® adoption by delivering actionable insights, data-driven recommendations, and robust tracking tools to the ION Commercial leadership team. This position requires building strong, strategic partnerships with executive commercial leaders across the U.S.

This is a highly analytical and consultative role, working extensively with large, dynamic datasets to support commercial strategy, performance optimization, and customer targeting. The ideal candidate combines strong technical expertise with business acumen – capable of consolidating disparate data sources, uncovering key business drivers, and effectively communicating insights to influence decision making at all levels.

Roles and Responsibilities

• Analyze complex business problems and issues using data from internal and external sources to provide commercial insights to executive leadership
• Build a deep understanding of business drivers and trends with the ability to translate data analyses into actionable insights that influence executive decision-making
• Develop an innovative and well-connected architecture of tools and dashboards that enable our organization to assess performance and efficiently manage commercial activities and resources
• Contribute to recurring quarterly deliverables for the US clinical business, such as executive reporting packages, sales performance reporting, territory design, and quota modeling and allocation
• Utilize SQL and Tableau to query internal data warehouses
• Develop strong relationships with key cross-functional partners to ensure organizational alignment and the ability to quickly capitalize on opportunities and resolve operational issues

Qualifications

Required Skills and Experience

• 2+ years of work experience in a highly analytical role
• Strong problem-solving skills and ability to think critically through complexity
• High level of intellectual curiosity, self-motivation, and accountability
• Exceptional analytical skills with strong business acumen and ability to derive insights from large datasets
• Ability to work under minimal direction in a fast-paced, dynamic environment
• Strong collaborator with skills in lateral leadership, interpersonal communication, and presentations
• Highly organized with ability to support and prioritize multiple projects concurrently
• Strong ability to explain complex concepts in a clear and succinct manner
• Strong attention to detail and accuracy
• Advanced Excel skills
• This role requires working onsite in our Peachtree Corners, GA office Tuesday, Wednesday, and Thursday every week

Required Education and Training

• Bachelor's degree in economics, finance, data analytics or related field (Master's degree preferred)

Preferred Qualifications

• Proficiency with dashboard creation and data visualization tools (Tableau preferred)
• Proficiency writing SQL queries preferred