Global Sales Operations Specialist

Global Sales Operations Specialist

The MuscoGlobal Team has an opening for a Global Sales Operations Specialist at our Oskaloosa office. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Essential Criteria:

• Bachelor’s degree in Business, Communications, Marketing, or a technical field preferred
• Two years previous experience in a technical customer support or coordination role is preferred
• Excellent verbal, written, and telephone communication skills
• Self-directed within a team environment with the ability to manage multiple tasks at one time
• Detailed, organized, and results driven with the ability to solve problems
• Knowledgeable and able to discuss with customers the attributes of Musco product
• Understanding of Musco and company business practices
• Knowledge of the sales and public bidding processes
• General understanding of electrical and structural concepts
• Ability to analyze and interpret data
• Computer oriented with strong Microsoft Word and Adobe PDF skills
• Foreign language skills is a plus

Roles and Responsibilities:

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, conducting project reviews, as well as obtaining purchase orders, and coordinating delivery of product to site so that projects are completed on time and on budget
• Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team
• Serve as the primary contact for International Field Sales in the areas of company processes and policies
• Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers
• Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements
• Discuss customer responses with other managers with a view to improving the sales process
• Help facilitate billing and credit procedures as needed
• Other duties as assigned

Other Special Requirements:

• Typical working hours may be outside of traditional 8a-5p

Who is Musco:

Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.

Team Culture and Partnerships:

At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide.