Représentant Des Ventes Internes / Inside Sales Representative

Inside Sales Representative

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight, access to their markets, and demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the company's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that in partnership with a Worldwide Leader in eyecare, we are currently looking for an Inside Sales Representative to join our team in Canada. In this position, you will discuss clinical information and will sell to Eye Care Professionals in the contact lens space. The Inside Sales Representative is primarily responsible for calling optometry offices to discuss the management of vision correction with eye care professionals. This role will be accountable for multiple productivity metrics and overachieving on sales targets. This is accomplished by establishing mutually beneficial business relationships with targeted eye care practices.

Requirements:

• Four-year College Degree – Required
• Bilingual English/French Canadian - Preferred
• Eye Care Experience – Strongly Preferred
• Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred
• Inside Pharmaceutical, Device, or MedTech team experience - Preferred
• Ability to understand and convey accurate complex information to targeted providers, in an educated, articulate, and professional manner
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all call activities
• Proven ability to consistently meet/exceed defined territory goals
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• High work ethic, reliable and punctual in reporting for scheduled work
• Plan and organize Territory to meet required call targets
• Make presentations (Details)
• Keep current with industry knowledge
• Advance listening, problem-solving and decision-making skills
• Excellent verbal and written communication skills
• Ability to effectively manage multiple tasks across multiple systems
• Ability to be flexible as needed to meet the fluctuating business needs
• Private, quiet, dedicated workspace required
• Maintain and update current and prospective target Healthcare professional profiles
• Maintain a professional image for client
• Participate in all required training and team meetings
• Make complete, accurate and timely submission of all timekeeping, Details, call activity, within the approved CRM
• Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets
• Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate
• Have appropriate interaction with co-program partners or counterparts
• Ability to collaborate
• Experience with Salesforce, Veeva preferred
• Demonstrated ability to manage and develop an assigned territory with minimal supervision
• Up to 10% travel required for internal meetings hosted by the client
• You will be required to work directly with IQVIA departments, teams, support functions and stakeholders located across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.

To be eligible for this position, you must reside in the same country where the job is located.

Responsibilities:

• Initiate outbound calls to Eye Care Professionals to deliver effective discussions about the clients products
• Deliver key insights/clinical information to targeted practices
• Over-Achieve on sales metrics
• Ensure all calls/activities are entered into CRM system at time of discussion
• Receive inbound calls if needed during operating hours

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: workday_recruiting@iqvia.com, so that IQVIA can support your participation in the recruitment process.

Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.