UFC GYM MMA PT Sales Admin

MMA PT Sales Admin

The MMA PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach's supervision. MMA PT Sales Admin's are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA PT Sales Admin's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.

Essential duties and responsibilities include:

• Sell and conduct private training & small group training with members
• Service intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff
• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to
• Ensures accurate administration of client programs, supplement purchases, measurement tracking, workout programs
• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals
• Independently schedule and manage client appointments to ensure optimal time management and service delivery
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations
• Responsible for managing personal client scheduling and calendar coordination
• Oversaw the full scheduling lifecycle for individual client appointments
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals
• Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company
• Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals
• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments
• Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate
• Performs various administrative and housekeeping duties within assigned areas as needed
• Alerts the Operations staff of repairs and maintenance needs in the club
• Personally conducts facility walk through daily
• Supervises coach sales activities. Reviews agreements and prepares daily paperwork
• Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance

Required qualifications include:

• In depth knowledge of Personal Training techniques from assessment to program design, and sales
• In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling
• Must be able to operate and adjust all Fitness equipment
• Knowledge of company policies, practices and procedures, including emergency and safety procedures
• Strong interpersonal and communication skills
• Possesses a strong customer service focus
• Possesses strong organizational skills
• Must be computer proficient, with basic skills in Microsoft Word and Excel
• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED
• Four-year degree in a related field recognized by UFC Gym (preferred)
• Minimum 2 years of related experience
• Experience in management/employee relations preferred

Physical requirements include:

• While performing the duties of this job, the employee is regularly required to stand
• Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking
• Must be able to frequently lift and/or move up to 45+ lbs

Compensation: $84,000.00 - $140,000.00 per year

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!