Technical Sales Specialist - Northeast (new York, New Jersey, Pennsylvania, Connecticut, Massachusetts) - Johnson & Johnson Medtech, Surgery

Technical Sales Specialist

We are searching for the best talent for Technical Sales Specialist to be in Northeast - New York, New Jersey, Pennsylvania, Connecticut, Massachusetts.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness.

The MONARCH business has been on a journey this past year to transform the organization to deliver our bold ambition to become the world's leading endoluminal robot, enabling interventional solutions across multiple diseases.

We are seeking a dynamic and self-motivated Technical Sales Specialist to join our sales team. The ideal candidate will have a strong understanding of the Robotic Assisted Bronchoscopy and its application in the field of healthcare. This person will be responsible for providing technical support to sales representatives and customers, communicating product demonstrations, answering technical questions that arise from customers, and establishing positive relationships with potential and existing robotic assisted bronchoscopy customers.

Key Responsibilities:

• Troubleshoot clinical and technical issues promptly, employing best practices to maintain product uptime and operational effectiveness.
• Collaborate with Regional Sales Managers and Account Managers to strategize and implement sales plans that align with organizational goals and stimulate significant growth.
• Seek, analyze, and act on customer feedback, liaising with engineering and research teams to drive product improvements and market fit.
• Offer rapid, knowledgeable responses to customer technical inquiries, showcasing problem-solving abilities and in-depth product expertise.
• Work closely with cross-functional teams, including Professional Education, Customer Success, R&D, and Clinical Engineering, to foster client satisfaction and encourage repeat business.
• Lead efforts to promote adoption of our procedures and technologies within designated accounts, contributing to sales and market penetration.
• Ensure customer feedback is quickly and accurately communicated to the appropriate internal teams, expediting resolutions.
• Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance.
• Remain informed of industry advancements, evidencing a commitment to continuous professional development and market leadership.

Qualifications:

Education:

• Bachelor's degree in engineering, Robotics, or a related domain
• Higher education credentials. Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Experience and Skills:

Required:

• Minimum 5+ experience in Medtech, healthcare sales or technical roles. Demonstrated experience in medical technology, healthcare sales, or technical roles, with a focus on robotics and medical devices.
• Proficiency in the understanding of robotics, human physiology, and medical equipment, with the ability to apply this knowledge in a sales context.
• Excellent communication and presentation skills, capable of explaining complex technical information in an easily understandable format.
• Strong negotiation skills and business acumen, with a proven track record in a competitive sales environment.
• Flexibility for extensive travel to meet with clients and attend industry events.
• Proficient in the use of CRM software and sales analytics tools to track client interactions and sales progress.

Preferred:

• Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Other:

• Travel percentage – 80%
• Valid driver's license

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's What You Can Expect:

• Application review: We'll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
• Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we'll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection

Preferred Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is: $81,000 -$120,000

Additional Description for Pay Transparency: The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for a company car through the Company's FLEET program. Additional information can be found through the link below. For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits