Sr. Analyst - Global Sales Operations

Global Sales Operations Sr. Analyst

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Our Global Sales Operations team is seeking Sr. Analyst to join our growing Global Sales Operations team. This role will work closely with other members of the Global Sales Operations team as well as leadership to facilitate continuous process improvement, enable the business to make data-informed decisions based on insightful analytics, and help drive incremental sales and revenue growth.

The Global Sales Operations Sr. Analyst will be focused on reporting and analytics and will play a critical role supporting the Global Sales organization by helping create and implement new automated methods for reporting and analytics, sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale. The ideal candidate is highly organized, technically proficient, and data-savvy with an intellectual curiosity and a drive for constant improvement. This is an exciting opportunity for someone with a willingness to learn, grow, and teach in a collaborative environment.

Responsibilities:

• Assist in the development and adoption of a consistent global reporting standard across regions. Support routine and ad-hoc analytic reports to management regarding business development initiatives, pipeline reports, individual sales performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making.

• Utilize data visualization tools and techniques to present findings in a clear and compelling manner.

• Manage day to day delivery of Sales Operations functions across multiple regions.

• Interpret complex data to identify patterns, trends, and insights that drive business performance.

• Establish and maintain data governance practices, ensuring data integrity, consistency, and security.

• Perform data validation and quality checks to ensure accuracy and reliability.

• Automate routine reporting processes to enhance efficiency and accuracy.

• Identify areas of inefficiency in our sales operations process and propose solutions and workflows that would resolve problems, optimize metrics, and improve productivity.

• Collaborate with cross-functional teams, including IT, finance, sales, and operations, to understand their data needs and support their analytical requirements.

• Foster a culture of data-driven decision-making across the organization.

• Be a thought leader and go-to expert on resources and tools for sales leaders and teams.

Qualifications:

• 5+ years of experience in Sales Operations / Business Operations / Business Intelligence at a rapidly scaling organization

• Admin level proficiency in Salesforce.com (certification a plus, but not a requirement)

• Ability to work with large, complex datasets within Excel and provide insights, executive-level reporting and presentations.

• Ability to manage multiple concurrent projects and deliverables under tight timeframes in a cross-functional environment.

• Excellent analytical, problem-solving, and critical-thinking skills. Ability to establish and sustain relationships with prospects, partners, and existing clients.

• Ability to work independently with professional detail in a fast-paced environment.

• Expert level proficiency in Microsoft Excel.

• Strong communication and presentation skills to effectively convey complex data findings and insights to non-technical stakeholders.

• BA/BS degree in Business Administration, Finance, Economics, Computer Science, or a related field.

Note: The job responsibilities and qualifications outlined above are not exhaustive and may be subject to change as per the company's needs.

Location: On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!