Sales Executive

Sales Specialist

Our client is a modern and compassionate healthcare facility committed to delivering exceptional surgical and medical care. With a focus on patient-centered service, they combine cutting-edge technology, skilled professionals, and a serene environment to ensure safety, comfort, and optimal outcomes. Our client prioritizes clear communication, holistic healing, and excellence at every stage of the patient journey—from consultation to recovery.

Job Summary:

Our client is seeking a dynamic and results-driven Sales Specialist to support business growth by managing inbound leads, converting inquiries to paying clients, and executing both digital and offline sales strategies. The ideal candidate will have a good understanding of client engagement, and sales conversion in the fmcg, luxurious items, health or cosmetic industry, etc.

Responsibilities:

• Lead Management & Sales Conversion:
• Respond promptly and professionally to client inquiries across all channels and platforms.
• Convert inquiries into consultations and guide clients through the sales funnel toward paid procedures.
• Follow up consistently with leads that have not progressed, ensuring no opportunity is lost.
• Generate qualified leads and convert them into revenue through effective persuasion and service knowledge.

• Digital Sales & Campaign Execution:
• Plan, place, and manage Instagram and TikTok Ads to drive brand visibility and client engagement.
• Increase engagement, interaction, and follower count on social media platforms.
• Copywriting for ad content, social media posts, and client-targeted articles.
• Execute paid ad campaigns to drive traffic and capture leads across platforms.

• Offline Sales Activities:
• Represent the business at women's groups and events with compelling sales presentations.
• Initiate and manage partnerships with spas and wellness brands for client recruitment.
• Explore creative offline channels to boost brand awareness and client acquisition.

• Client Engagement & Retention:
• Generate weekly Google reviews by encouraging feedback from satisfied clients.
• Coordinate with nurses, content creators, and other internal stakeholders to ensure seamless client experience.
• Develop insightful and entertaining content ideas to boost engagement and drive inquiries.

• Market Research & Strategic Input:
• Research trends in the cosmetic surgery market and recommend strategies for improved sales performance.
• Extend research efforts into other surgical specialties as new services are introduced.
• Propose initiatives that will drive client acquisition, satisfaction, and retention.

Requirements:

• Achieve a minimum of 15 consultations per month.
• Deliver at least 7 major surgeries per month.
• Performance targets will be reviewed and adjusted quarterly in line with business objectives.
• 1–3 years experience in sales, business development, client relations, or a related role.
• A Bachelor's degree in Business, Marketing, Communications, or a relevant field.
• Strong communication, copywriting, and follow-up skills.
• Proven ability to drive sales through both digital and offline channels.
• Familiarity with social media ads (Instagram and TikTok) and basic analytics.
• Confident in public speaking and networking for business development purposes.