Inside Deficiencies Sales Manager

Johnson Controls Inside Deficiencies Sales Manager

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

The Johnson Controls Inside Deficiencies Sales Manager is the leader of the centralized inside deficiency sales team across North America. Responsible for bookings growth and driving sales process and key metrics for deficiencies including but not limited to bookings, margin %, unquoted, unsold, daily quotes per rep and deficiency revenue to achieve regional financial objectives.

This position will play an integral part in continuing to grow the service business while meeting/exceeding customer expectations for deficiency resolution and customer satisfaction.

How you will do it:

• Model and champion Johnson Controls values. Create a safe environment for the discussion and resolution of value-related issues and concerns.
• Responsible for deficiency sales plan achievement for assigned markets within North America for Fire, Sprinkler and Suppression.
• Manage the day-to-day activities for the inside deficiency reps across numerous branches' ensuring we meet or exceed customer, employee and sales goal expectations.
• Partner with Local Sales Managers, Regional Sales Leaders and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to achieve financial goals/objectives.
• Review and monitor sales performance and refine sales strategies as required to ensure employees successfully meet assigned goals and objectives. Reallocate resources to improve overall results as needed.
• Ensure the sales force receives coaching and training in the technical aspects of the organization's products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
• Build, hire, develop and align a high-performing team.
• Focus on high level customer (internal and external) networking and drive growth through collaboration and customer success.
• Grow deficiency service revenue by directly hiring, coaching, mentoring, training, and managing the centralized inside deficiency sales team.
• Work as a team with other areas and nationally based service and solutions sales leaders to leverage best practices and achieve company objectives.
• Develop and manage, sales staffing plans, sales market assignments, teamed selling approach for key customers and customer relations.
• Meet with key clients to assist sales representatives with building and enhancing relationships, negotiating and closing deals. Leverage this time for ride-along coaching and mentoring.
• Ensure that the corporate sales philosophy is executed in securing quality business approved contractual terms, and profitable pricing practices.
• Responsible for administering, communicating and complying with all company policies and procedures, whether formally or informally communicated.

What we look for:

Required:

• College Degree in Business, or equivalent experience.
• Minimum of 5 years sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
• Demonstrated skills, ability and comfort managing a high volume/transaction sales team.
• Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels.
• Able to create and develop solutions to customer needs while meeting objectives.
• Committed to developing and organizing a multi-talented team.
• Strong business acumen.
• Excellent communication and team building skills with a strong understanding of inter-departmental relations.
• Proven time management skills, prioritization and delivery against deadlines.
• Experience in managing a team through a transition or significant organizational change.

Preferred:

• BA degree; Business, Sales, Finance
• Five or more years of experience in the Fire Safety industry
• Five or more years in a leadership role

Salary Range: HIRING SALARY RANGE: $82,000-112,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.