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Inside Sales Specialist - Intern
Support sales team in preparing accurate customer quotations and follow-up communications
Manchester, England, United Kingdom
Internship
3 weeks ago
Johnson Controls
A global leader in smart, healthy, and sustainable buildings, offering HVAC, fire, and security equipment and services.
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Inside Sales Intern – Fire Detection
Location: Manchester - UK
Reporting to: Sales Director – Northern Europe
About the Role
As an Inside Sales Intern in our Fire Detection team, you will support the quotation process, customer communication, and order management. You will be a key part of our inside sales operations, working closely with the sales team to deliver fast, accurate, and professional service to our customers.
Key Responsibilities
- Support preparation of customer quotations and proposals using SAP and internal tools
- Handle incoming quote requests from customers and distribute to relevant sales personnel
- Update CRM/Salesforce with quotation status, customer feedback, and opportunity progress
- Assist in follow-up communication with customers regarding quotes and open opportunities
- Coordinate with Sales, Technical, and Customer Service teams to ensure accurate and timely responses
- Maintain pricing databases and documentation for Fire Detection products
- Assist with report generation and performance tracking
What We're Looking For
- Strong communication and organizational skills
- Willingness to learn product knowledge (Fire Detection systems)
- Ability to manage multiple tasks and prioritize effectively
- Comfortable using Excel, Outlook, and business systems (training on SAP/Salesforce will be provided)
- A positive, proactive, and team-oriented attitude
- Fluent in English (written and verbal); additional languages are a plus, like Danish, Swedish, Czech, Dutch
What We Offer
- A dynamic internship in a global company and industry-leading team
- Direct mentorship from experienced professionals in the Fire Detection market
- Hands-on experience with SAP, Salesforce, and real-world sales processes
- A chance to work on meaningful projects with measurable impact
- A flexible and inclusive working environment
About Johnson Controls
A global leader in smart, healthy, and sustainable buildings, offering HVAC, fire, and security equipment and services.