Inside Sales Team Leader

Inside Sales Team Leader

Johnson Controls is a global leader in technological solutions for smart and sustainable buildings. With over 94,000 employees across more than 150 countries, we design and implement automated buildings, integrated infrastructure, advanced systems for HVAC, security, automation, and energy efficiency.

Our teams work on high-impact projects for clients in sectors such as construction, industry, retail, healthcare, and transportation, using cutting-edge technologies.

Being part of Johnson Controls means contributing to a more efficient, secure, and connected future.

What you will do?

Are you a strategic and results-driven leader with a passion for customer engagement and sales excellence? Do you thrive in guiding teams, developing talent, and driving performance? Join our Inside Sales team and lead a group of high-performing sales professionals to accelerate growth, optimize pipeline management, and achieve outstanding results.

As an Inside Sales Team Leader, you will be to drive revenue growth within our building solutions and services business, supporting customers across systems such as HVAC, Building Management Systems (BMS), Fire, and Security solutions.

You will be responsible for leading, coaching, and developing a team of Inside Sales professionals, while ensuring strong commercial performance and process excellence. In this role, you will oversee opportunity management, pipeline development, and closing activities, working closely with cross-functional teams to ensure a consistent and high-quality customer experience across the entire sales cycle.

How you will do?

• Lead, coach, and develop the Inside Sales team, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Set clear objectives and individual sales goals, managing team workloads, priorities, and performance to ensure consistent delivery against monthly, quarterly, and annual targets.
• Track, analyze, and manage key KPIs such as pipeline health, conversion rates, and sales activity, ensuring visibility, data-driven decisions, and ongoing performance improvement.
• Drive effective lead management by ensuring timely qualification, follow-up, and progression of opportunities through the sales funnel, while supporting pipeline creation and early-stage opportunity development.
• Foster strong alignment and collaboration with Sales, Marketing, Service, and Field teams to maximize business opportunities and ensure a seamless customer experience.
• Maintain high standards of customer communication and engagement across the team, ensuring professionalism, responsiveness, and value-driven interactions.
• Ensure accurate CRM usage and high-quality data management to support forecasting, reporting, and operational excellence.
• Lead regular team meetings, 1:1s, and performance reviews, providing feedback, guidance, and support to enable individual and team success.
• Promote consistency, efficiency, and continuous process improvement across the team, optimizing workflows and sales practices.

What we look for?

Relevant experience in Inside Sales, Sales Operations, or Sales Team Management, ideally within a B2B or service-driven environment.

Proven leadership and coaching skills, with the ability to motivate, develop, and drive high-performing teams.

Strong ability to manage targets, performance, and multiple priorities in a fast-paced, results-oriented environment.

Excellent communication, collaboration, and stakeholder management skills, with the ability to influence across functions.

Data-driven mindset, with experience using CRM tools and sales metrics to monitor performance and support decision-making.

Proactive and results-oriented approach, with a strong sense of ownership and accountability.

Experience in a technical, industrial, or service-based environment (e.g., HVAC, Building Solutions, Fire & Security, or similar) is highly desirable.

Strong customer focus, with a solution-oriented mindset and a commitment to delivering high-quality service.

Ability to work both strategically and operationally, balancing team leadership with hands-on involvement when needed.

Professionalism, integrity, and a continuous improvement mindset.

What we offer?

Johnson Control offers an interesting remuneration package according to your qualifications and experience. You will be able to enjoy an attractive package of social benefits such as life and accident insurance, and the possibility of opting for Flexible Remuneration.

In addition to our salary policy, job stability, continuous training, the possibility of professional development, and an excellent working environment are part of our employee benefits package.

By working with us you will be part of a global company, which embraces diversity, rewards a job well done and inspires people to achieve their best. In an environment that is constantly evolving, we will lay the foundations for you to develop a career path that is as unique as you are. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.

Who are we?

At Johnson Controls, we transform the environments where people live, work, learn, and play. From optimizing building performance to improving safety and comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver on our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and more than 140 years of innovation, we are committed to our customers' mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, including Tyco, York®, Sensormatic Solutions, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®.®