Sales Support Administrator

Sales Order Entry Administrator

In this role, the Sales Order Entry Administrator will provide administrative sales support throughout the sales process up to order entry. You'll work as part of our UK&I sales team, supporting the sales function and helping generate new business opportunities that drive profitable growth. This is a hybrid role with an expectation to work from our Solihull office twice a week (Tuesdays and Thursdays).

As a Sales Order Entry Administrator, you will:

• Manage BP, vendor/customer, contract and FPA documentation
• Review and gain approval for project costs
• Collect and update vendor/customer pricing lists
• Act as a point of contact for the Sales Team and customers up to order entry
• Complete customer requirements documentation
• Draft statements of work and obtain site survey information
• Prepare simple quotes and customer templates
• Understand the Sensormatic Sales Process and its stages
• Coordinate with pre-sales engineers to align technical responses
• Provide clean order checklists and ensure smooth handoff to post-sales teams
• Support customers by coordinating activities prior to order confirmation
• Handle all sales-related paperwork

What we offer:

• Competitive salary
• Paid holidays plus bank holidays
• Benefits package including matched pension, life assurance, employee assistance program, referral scheme, discounts (including high street brands, cycle-to-work scheme, Johnson Controls products)
• On-the-job and cross-training with outstanding resources
• Encouraging and collaborative team environment
• Access to business resource groups
• Training on our values and products
• Long-term career development

What we look for:

Required:

• Experience in an administrative role within a busy office environment

• Strong team player

• Advanced MS Office skills, especially Excel

• Excellent communication and telephone skills

• Strong analytical, organizational and time management abilities

• Customer service and relationship management skills