Sales Account Manager

Sales Account Manager

We are looking for an experienced Sales Account Manager to join our sales department in Oman. As a SAM, you should be capable of building a sales pipeline, increasing revenue and work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow the business by building successful, long-term client relationships.

Responsibilities

• Develop new customers through a strategic target and sales plan.
• Manage a portfolio of accounts to achieve long-term success.
• Act as the point of contact and handle customers' individual needs.
• Generate new business by cross-selling and up-selling using existing and potential customer networks.
• Understand current and future IT trends to solve customer's issues through mapping against technology solutions, either on-premises or cloud or a combination of both.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements/Skill Set

• Proven work experience of 6+ years in Sales or Business Development Team in an Information Technology & Services Company is must.
• IT solution selling sales experience in Canada, Oman, UAE or KSA will be an added advantage.
• A background in the technology industry.
• Experience of Software Sales based on Microsoft Technologies like SharePoint, CRM, BI and Cloud Sales will be ideal.
• Capable of building a sales pipeline and increasing revenue
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Bachelor's degree in Business Administration, Marketing, or relevant field.