Customer Relationship Manager (account Executive) - Northern CA Or CO

Account Executive

Nelnet Business Services (NBS) provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.

Salary for this role is: $70,000. Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship. Candidates for this role must be located in Northern California, Colorado or open to relocation to these areas.

EDUCATION: Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.

EXPERIENCE: + 3-5 years of sales and account management experience. Background in Private or public education market is a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: + Positive, outgoing personality. + Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution. + Initiative. + Assertiveness. + Ability and willingness to take ownership. + Flexibility and open-mindedness. + Adept at conflict resolution. + Conscientious and committed with a high level of integrity. + Excellent relationship, sales, and account management skills. + Ability to travel and work remotely from a home office.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.