Inside Sales And Customer Service

Inside Sales And Customer Service

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matters most. We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

• Communication Proficiency

Additional Competencies:

• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-Oriented
• Flexibility
• A "Customer First" Mindset – genuinely driven to help people succeed

Preferred Qualifications:

• Bachelor's degree in a technical or business discipline, or equivalent experience
• Familiarity with Computers and Microsoft Products
• Two years of experience in the electrical industry or similar field
• Experience with Rockwell Automation/Allen Bradley products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities:

No

Essential Job Functions:

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range: The compensation range for this position is $60000 to $100000 annually.

Other Compensation: The following additional compensation may be applicable for this position:

• Bonus
• Profit Sharing

Benefits:

• 401(k) (18 or older)
• Paid Sick Leave (Full-Time)
• Paid Sick Leave (Part-Time) - per your State's requirements
• Insurance (Full-Time) - Medical, Dental, Vision Care
• Insurance (Part-Time) - Medical only (30+ hours/week)
• Disability Insurance
• Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Pregnancy & New Parent Leave
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc