Lead Director Of Sales & Account Management - Public & Labor

Lead Director of Sales & Account Management - Public & Labor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

We are seeking a dynamic and experienced Lead Director of Sales & Account Management to oversee a high-performing team of Account Executives and People Leaders. This role is responsible for driving strategic growth, delivering financial outcomes, and ensuring exceptional client service across our self-funded and insured medical & pharmacy portfolio. The ideal candidate will bring deep leadership experience, a strong sales background, and trusted relationships with consultants and customers.

Key Responsibilities:

• Lead and mentor a team of Account Executives focused on strategic client engagement and financial performance.
• Manage two People Leaders who oversee Account Managers and Onsite Customer Service Representatives.
• Manage four dedicated wellness consultants who report directly to one of our customers.
• Develop and execute sales strategies aligned with organizational goals and market dynamics.
• Foster and maintain strong relationships with brokers, consultants, and key stakeholders.
• Ensure accurate and insightful financial reporting and forecasting for self-funded medical and pharmacy plans.
• Collaborate cross-functionally to enhance client satisfaction and retention.
• Drive operational excellence and continuous improvement across account management and service delivery.
• Represent the organization in client meetings, industry events, and strategic planning sessions.

Required Qualifications:

• Proven leadership experience managing sales teams and people leaders.
• Strong understanding of self-funded financials for medical and pharmacy benefits.
• Demonstrated success in building and maintaining both consultant and customer relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a track record of delivering measurable business results.
• 7-9 years directly related to the duties and responsibilities specified or an equivalent combination of education and work experience.
• Ability to travel up to 50% of time in role.
• Health & Life license required.

Preferred Skills:

• Experience in healthcare, insurance, or benefits administration.
• Familiarity with market dynamics and customer engagement strategies.
• Ability to navigate complex organizational structures and influence cross-functional teams.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $105,000.00 - $231,132.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 11/14/2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.