Manager, Residential Sales

Manager, Residential Sales

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We\'re a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

This role offers flexibility to work from our Buhler, KS office, remotely, or as a hybrid, with regular travel within the Wichita market and potentially other areas as needed.

Opportunity

Are you a passionate sales leader who has a knack for inspiring a team? Do you excel at connecting with people and building strong community ties? We\'re looking for a dynamic and results-driven Manager, Residential Sales to lead our residential sales efforts. This pivotal role will provide strategic direction, coaching, and mentorship to a team of dedicated Residential Sales Representatives and also connect with residents and neighborhoods to introduce them to the fastest internet available. The ideal candidate will be a dynamic team leader with a proven ability to inspire and guide a sales force, fostering a culture of community advocacy and exceptional relationship-building to drive significant residential subscriber growth.

Key Responsibilities

• Team Leadership & Development:
• Onboard, train, and mentor a team focused on residential sales.
• Provide clear direction, set performance expectations, and establish key performance indicators (KPIs) for the residential sales team.
• Conduct regular coaching sessions, offer constructive feedback, and identify individual development opportunities to enhance team performance.
• Foster a positive, collaborative, and high-performing sales culture that encourages genuine connections, accountability, and continuous improvement.
• Lead regular sales team meetings to review progress, share best practices, and strategize on community engagement opportunities.
• Residential Sales Leadership:
• Act as a key liaison between our company and the communities we serve, gathering feedback and advocating for resident needs.
• Identify and engage with residential communities and homeowners within the Kansas market, focusing on bringing our services directly to their doors.
• Develop and execute engaging sales strategies for residential customers, including local events, direct outreach, and community partnerships.
• Build and maintain strong, lasting relationships with residents, community leaders, and local organizations.
• Achieve and exceed individual residential sales targets, significantly contributing to our overall subscriber growth.
• Strategic Planning & Execution:
• Partner with cross-functional teams to develop and execute a comprehensive residential sales strategy, ensuring it aligns with company goals and delivers a smooth customer experience from onboarding through ongoing satisfaction.
• Analyze market trends, identify new residential opportunities, and provide insights to inform strategic decision-making.
• Develop and manage sales budgets and forecasts for both individual residential sales and the broader residential sales team.
• Ensure effective utilization of the CRM system to track sales activities, manage pipelines, and generate insightful reports.

Desired Attributes

Excellent leadership, coaching, and mentoring skills, with a true passion for developing talent. Exceptional interpersonal communication, presentation, and negotiation skills, with a talent for connecting with diverse individuals. Proven ability to build rapport and trust with homeowners and community members. Strategic thinker with the ability to translate community insights into actionable sales plans. Highly organized and results-oriented with a strong focus on achieving and exceeding goals. Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing community dynamics. Creative problem-solver with a proactive and solutions-oriented mindset. Strong business acumen and understanding of how residential growth contributes to overall company success.

Requirements

3+ years of progressive sales experience, with a significant portion focused on residential or direct-to-consumer sales. 5+ years of experience in a leadership role, including team building and coaching. Proven track record of exceeding sales targets, both individually and through a team. Proficiency in utilizing CRM systems for sales management and reporting. Valid drivers license and clean driving record. Ability to w