Mortgage Sales Mgr, Regional

Mortgage Sales Manager, Regional

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

We are currently seeking a Regional Mortgage Sales Manager that develops and executes plans for the achievement of mortgage sales volume in their assigned markets through traditional retail channels. The Regional Sales Manager leads and directs the daily management of Mortgage Market Sales Managers along with their own individual team of Mortgage Loan Originators (MLOs). They are responsible for recruiting and hiring loan originators, coaching and training, along with establishing and monitoring individual and team production goals. The Sales Manager oversees pipeline management and works in tandem with Compliance, Risk Management and Secondary Marketing to provide effective oversight of all compliance and investor policy adherence.

Key Accountabilities

Executes Mortgage Sales Strategy:

• Provide guidance and assistance with operational and loan requirements (conventional, portfolio and government loans.) Collaborate with Mortgage Operations to achieve maximum operational efficiency and excellent client service.

Client Acquisition and Experience:

• Fosters an environment where team members passionately serve internal/external clients with excellence. Fosters a culture of accountability within business area to nurture client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value.
• Provides leadership and guidance regarding all customer service interactions and monitor results. Resolves customer service issues in an efficient and effective manner for internal and external clients.
• Participates in civic and community events and maintains significant community affiliations and relationships with centers of influence to actively promote the Old National Mortgage brand.

Talent Management:

• Attract, develop and retain high caliber talent by recognizing organizational and individual needs, creating a culture of excellence, high performance, and accountability. Coach and empower others to achieve stretch goals. Cultivates an environment of trust and optimizes talents and capabilities within business area through a culture of continuous feedback and coaching.

Key Competencies for Position

Strategy in Action:

• Connects work to broader ONB strategy and empowers leaders to drive strategy forward while removing barriers. Demonstrates in-depth understanding of influencing factors and how these might impact organizational strategy. Anticipates, identifies and articulates future trends, issues and implications and recommends new strategic direction.

Makes Decisions & Solves Problems:

• Proactively analyzes and owns qualitative and quantitative data to define business areas problems and opportunities through effective collaboration. Collaborates to compile information needed to create a sound approach by leveraging internal and external resources. Considers business area, organizational, and individual realities along with impact on the business before developing solutions and makes sound business decisions based on a blend of analysis, wisdom, experience and judgment. Creates plan to meet goals and objectives within business areas diminishing gaps and evaluating progress along the way allowing for adjustments.

Qualifications and Education Requirements

Bachelor's degree or equivalent work experience; 7-10 years of residential mortgage or related work experience; 3-5 years of sales management experience with demonstrated ability to effectively hire, train and develop staff. Experience with direct home lending models, including digital platforms. Demonstrated ability to lead a sales management team and to direct the work of mortgage loan originators, including setting and monitoring production expectations. Knowledge of industry products, policies, and procedures, underwriting requirements, conventional and government loan requirements, mortgage operations, and regulatory compliance.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.