Brioni Sales Advisor

Sales Advisor / Senior Sales Advisor

Job Family Group Description: Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description: Retail & On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description: Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description: Sales Advisor / Senior Sales Advisor:

The Sales Advisor/Senior Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.

Your responsibilities:

• Contributes to the teamwork by the accomplishment of the goals set by the Store Manager
• Creates and develops a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers
• Creates and cultivates a network of contacts to expand potential customer base
• Gathers information about the market: new trends, events, competitors' activities and products
• Effectively interacts and collaborates with colleagues in the store and in the company at large
• Implements stock procedures according to company standards and guidelines
• Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks

Requirements:

• Experience in a sales position
• Fluent in English, a second language is a plus
• Ability to be mobile on the sales floor for extended periods of time
• Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season
• Listening and communication skills
• Flexibility to work in a multicultural context
• Networking and proactivity
• Self-development attitude
• Sense of ownership

About BRIONI: Founded in Rome in 1945, Brioni is recognized as the most prestigious Italian luxury menswear couture house – an authority on masculine elegance. Under the leadership of CEO Gianluca Flore and Creative Director Brendan Mullane, Brioni designs, develops and manufactures exclusive and highly-coveted Su Misura garments and sartorial ready-to-wear collections as well as leather goods (handbags, small leather goods and luggage), shoes and eyewear. Brioni products are distributed globally, encompassing Europe, Asia and America, where wholesale distribution in select specialty and department stores is complemented by a growing number of Brioni-owned boutiques. Throughout its history Brioni has been, and remains today, a point of reference for the entertainment, institutional and business worlds in Italy and abroad, followed by a loyal clientele of Hollywood personalities, heads of state and business leaders. For gentlemen everywhere, Brioni is true beauty. The house of Brioni is part of Kering, a leading global Luxury and Sport & Lifestyle Group.

Job Type: Fixed Term (Fixed Term)

Start Date: 2025-10-31

Schedule: Full time

Organization: BRIONI (SHANGHAI) TRADING LTD