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Salesperson - Service Hunter

Proactively manage customer relationships to increase sales and ensure customer satisfaction in Ankara
Ankara, Turkey
Junior
yesterday
Kone

Kone

Provides elevators, escalators, and automatic building doors, plus maintenance and modernization services for safe, efficient people flow in buildings.

Salesperson

As the world's cities grow more complex, people's need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference. It's time to make a move. Join our flow.

About the Role

At KONE, we are dedicated to improving the flow of urban life. As a Salesperson, you will play a key role in proactively managing customer relationships, identifying opportunities, and closing deals that maximize our order book and profitability. This is a dynamic role for someone who thrives on building trust, driving results, and contributing to a collaborative team.

Key Responsibilities

  1. Develop and nurture strong customer relationships within your area of responsibility.
  2. Strengthen KONE's position in your customer base and market area.
  3. Generate and share leads and opportunities across the sales team (cross-selling).
  4. Ensure customer satisfaction and resolve complaints in collaboration with the KONE team.
  5. Maintain accurate customer and contact information.
  6. Drive leads, opportunities, orders, and contracts to meet sales budgets and pricing targets.
  7. Validate customer orders to ensure alignment with negotiated terms, quality, and safety standards.
  8. Ensure smooth handover to installation, maintenance, and engineering teams with complete information.
  9. Keep detailed records of opportunities, tasks, and visits.
  10. Provide timely and accurate reporting.
  11. Support finance in payment collection.

What We're Looking For

  • Minimum Bachelor's degree in Engineering or related field.
  • Native Turkish is a must, and a good level of English is preferred
  • Minimum 3 years of working experience in B2B sales,
  • Strong collaboration skills with the ability to build trust and positive relationships.
  • Customer-focused mindset, ensuring satisfaction and taking responsibility for customer issues.
  • Proactive in information seeking, asking the right questions and utilizing available resources.
  • Persuasive communicator, able to present compelling arguments and handle objections effectively.
  • Demonstrated drive and persistence, maintaining motivation and overcoming obstacles to achieve goals.
  • Excellent organizational and prioritization skills, managing time, tasks, and resources systematically.
  • Proven ability in customer contacts, presentations, negotiations, and closing deals.
  • Basic understanding of contractual and financial terms.
  • Active driver.
  • Living in Ankara.

Why Join Us?

At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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Salesperson - Service Hunter
Ankara, Turkey
Sales
About Kone
Provides elevators, escalators, and automatic building doors, plus maintenance and modernization services for safe, efficient people flow in buildings.