Relationship Manager - new CAR Finance - sales

Relationship Manager

As a Relationship Manager, you will be responsible for developing and managing relationships with new car buyers, understanding their financial needs, and offering tailored car finance solutions. Your role will involve building a strong network, identifying potential customers, and providing excellent customer service to ensure a seamless and satisfying car-buying experience.

Responsibilities

- Build and maintain strong relationships with new car buyers and potential customers.

- Understand customer financial needs and offer suitable car finance solutions.

- Identify and target new business opportunities within the new car finance market.

- Provide excellent customer service and ensure a positive and efficient sales process.

- Stay updated with industry trends and competitor offerings to maintain a competitive edge.

- Collaborate with the sales team to achieve individual and team sales targets.

- Maintain accurate records and documentation for all customer interactions and transactions.

- Resolve customer queries and concerns in a timely and professional manner.

- Attend industry events and network to promote the company's new car finance offerings.

Qualifications

- A bachelor's degree in business, finance, or a related field is preferred.

- Minimum 2 years of experience in a relationship management or sales role, preferably in the automotive or finance industry.

- Strong interpersonal and communication skills with the ability to build rapport and trust.

- Excellent customer service orientation and a passion for delivering exceptional experiences.

- Proven track record of achieving sales targets and building a network of clients.

- Proficiency in using CRM systems and other sales-related software.

- Ability to work independently and manage a diverse portfolio of customers.

- Strong organizational skills and attention to detail.

- Valid driving license and willingness to travel for business purposes.