Head of Away From Home Global Customer & Sales Capabilities

Job Description

Working within Global AFH Capabilities Team you will be accountable for

• Identifying AFH global customers who will help us with to unlock our 10 YS objectives.
• Prioritising where and how we invest globally to drive growth.
• Align and secure consensus from global AFH LT & BU/ country AFH leads to the plan.
• Define the WOW to drive action and execution locally both internally and externally for each customer.
• Lead global engagement across all functions externally to build mutually beneficial JVP’s
• Defining and measuring success criteria and KPI’s both globally and locally.
• Defining and rolling out commercial and execution standards globally.
• Identify and implement contractual standards.
• Ensuring at a global level we execute with excellence global brand campaigns with global partners e.g. Heinz Hospitality.
• Establish Global AFH Sales team to share best practice and key takeaways.
• Lead AFH sales capabilities globally. Assess sales capabilities, identify and prioritise opportunities and build programmes supported by cross functional team to drive improvements in key areas.

Key Partners

• AFH Global LT & AFH Country Leads
• VP Sales North America
• BU Commercial Director / VP
• Head of Culinary AFH
• Head of Sales Capabilities

Experience Required

• Skills to build long term strategic partnerships with existing and new customers.
• Prioritisation. Ability to evaluate opportunity across multiple channels and geographies and use data driven methodology to determine where and how we prioritise our resources.
• Experience building and executing JVP’s in large customers ideally across multiple markets.
• Experience working with cross functional teams internally and externally.
• Commercial foresight to establish and track key success criteria and act fast when needed to course correct.
• Bachelor’s degree minimum.

KPI’s

• AFH NSV, GP & Market Share
• Top 10 Global customers contracted with exclusivity on Taste Elevation
• Global penetration in top 20 verticals in 10+ countries
• Programs starting with Heinz Hospitality implemented in 10+ countries
• One consistent global execution standard by vertical
• Establishing Global Customer Team
• Global Omni-Channel Capabilities MBO

Professional Attributes

• Communication Skills
  • At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.
• Analytical
  • We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.
• Curiosity, positivity & enthusiasm
  • You’re curious, positive and enthusiastic. People know you as the driver of the team.
• Networking skills
  • You’re able to be interesting and interested in business conversations, motivating people to want to be in your network. The stronger the network you have, the more easily you can get things done. You, highly aware of that, are constantly expending your network.
• High pressure
  • You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What we offer you

• An ambitious employer; we only want to the best for you;
• Hybrid working (3/2)
• A fast career track like only few other companies can match;
• Permanent contract; for we believe in doing big bets on people;
• Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .