✨ About The Role
- The Venue Sales Ambassador will be responsible for representing the Octopus Energy brand at events and venues, engaging with potential customers.
- The role primarily involves face-to-face interactions, ensuring that every conversation delivers excellent customer service.
- The candidate will need to value meaningful and honest conversations, helping customers make informed choices about energy products and services.
- There will be opportunities for office-based work during high-demand periods, supporting the inbound telesales team or solar sales team.
- The position is part of the Energy Helper Field Team, which aims to change traditional field sales and improve customer interactions.
- The company emphasizes the importance of customer data and innovative technology to enhance engagement with customers.
- The role requires a driving license to travel to various venues across different locations.
âš¡ Requirements
- The ideal candidate will have previous experience in customer-facing sales roles, demonstrating a strong ability to engage with customers effectively.
- A proven track record of delivering excellent customer service is essential, along with an understanding of what constitutes successful customer interactions.
- The candidate should possess the ability to work collaboratively within a team, influencing and inspiring others to achieve common goals.
- Flexibility is important, as the role may require working weekends and adapting to high-demand situations.
- Clear communication skills, with a focus on listening and attention to detail, are crucial for ensuring high-quality customer interactions.
- The candidate should be honest, focused, and committed to providing the highest levels of customer service.
- Experience working autonomously is beneficial, as the role may involve traveling to various venues.